Terms of Use

1. Introduction

These Terms of Use set forth the official rules, guidelines, and binding standards for all visitors, registered users, and purchasing customers who access and use our official outdoor power tools website. This document governs all website browsing behavior, account usage, product viewing, order placement, and all related interactive behaviors on the platform.
Our website provides professional outdoor power tools including lawn mowers, zero-turn mowers, robotic mowers, chainsaws, leaf blowers, and trimmers for both residential household maintenance and commercial landscaping applications. By accessing, browsing, registering, or placing orders on this website, you acknowledge that you have fully read, understood, and agreed to abide by these Terms of Use in full.
We maintain a safe, transparent, and user-friendly online shopping environment. All services provided on this website are operated in accordance with standardized platform rules and official service commitments. We reserve the right to update and adjust these terms to ensure consistent service quality and standardized platform operation.

2. Website Usage Rules

All users may access and browse the website freely for personal viewing, product inquiry, and shopping purposes. Users are permitted to view product content, browse category pages, check service policies, and complete independent order placement and payment. All normal and legal usage behaviors are fully supported by our platform.
Users agree not to use this website for any unauthorized, improper, or non-compliant behaviors. Restricted behaviors include but are not limited to malicious data crawling, unauthorized content copying and dissemination, illegal intrusion into website systems, falsification of user information, malicious order submission, and any behavior that may interfere with the normal operation of the website.
All content displayed on the website, including product images, text descriptions, parameter data, brand copy, and page design content, is for official display and user reference only. No user may copy, modify, distribute, or commercially use any website content without official authorization.

3. Account Registration and User Responsibilities

Users may complete free account registration on our website to enjoy convenient functions such as order record query, address management, and personalized browsing records. When registering an account, users shall provide true, accurate, and complete basic information and update personal information in a timely manner when changes occur.
Users are fully responsible for the security of their account login information, including login passwords and account access permissions. All operations conducted under the user’s registered account shall be deemed to be completed by the user personally. Users shall take initiative to protect their account information and avoid account leakage, borrowing, or unauthorized login.
If users discover abnormal account login, unauthorized operation, or information leakage, they shall contact our official customer service team through the Contact Us page in a timely manner to apply for account protection and problem handling. We will assist users in verifying information and solving account security problems as soon as possible.

4. Product and Service Related Rules

All outdoor power tools displayed on our website are professionally designed and manufactured to meet daily residential yard maintenance and commercial landscaping construction needs. All product descriptions, functional introductions, and parameter displays on the website are true and accurate, consistent with the actual performance and specifications of physical products.
We provide standardized order processing and logistics services for all valid orders. All paid orders will be processed and shipped within 1 to 3 business days. After shipment, all orders will complete delivery within an estimated 6 to 12 business days, ensuring stable and efficient service experience for every user.
Our website provides global free shipping for all products and all orders without threshold restrictions. Meanwhile, we fully undertake all tariffs, customs clearance fees, and other additional expenses incurred during cross-border transportation. Users only need to pay the product price displayed on the page without any extra cost.
All transactions on the website are uniformly settled in USD (United States Dollar). All pricing, payment, and refund calculations adopt unified US dollar standards to ensure transparent pricing and consistent settlement rules.

5. Return and Refund Service Rules

We provide standardized and user-friendly after-sales service in accordance with official regulations. All products support a 60-day return window starting from the date of package receipt. Within the valid return period, users can apply for return and refund services for legitimate reasons such as product quality problems, functional inconsistency, or personal usage adaptation issues.
After the returned goods are received and inspected to meet return conditions, we will complete the refund processing within 5 to 10 business days, and the full amount will be returned to the user’s original payment account. The entire return and refund process follows official policy standards, with no hidden deductions or arbitrary restrictions.
All return applications need to be initiated through the official Contact Us channel. Users shall follow the official process guidelines to complete return delivery and information submission to ensure smooth progress of after-sales processing.

6. Intellectual Property Rights

All content on this website, including text descriptions, page layout design, product pictures, graphic materials, and original copywriting, belongs to our official platform. All content is protected by relevant network and intellectual property norms. Any unauthorized copying, reproduction, modification, commercial use, and secondary dissemination of website content is strictly prohibited.
Users may browse, view, and reference website content for personal shopping and personal use only. No individual or institution shall use our website resources and content for commercial plagiarism, secondary creation, or illegal profit-making behaviors. We reserve the right to pursue corresponding responsibilities for any unauthorized infringement behaviors.

7. Third-Party Links and Services

Our website may contain third-party functional links and service entrances required for platform operation, including payment service channels and logistics inquiry interfaces. These third-party services are only used to assist users in completing order payment, logistics tracking and other basic shopping links.
We strictly screen the security and compliance of all cooperative third-party platforms, but we do not assume full responsibility for the independent service rules and privacy protection mechanisms of third-party platforms. When users use third-party service functions, they shall abide by the corresponding terms of the third-party platforms.

8. Platform Right Restrictions

We reserve the right to conduct real-time monitoring and management of website operation status, user browsing behavior, and order transaction data. For abnormal behaviors that violate these Terms of Use, including malicious brushing of orders, false transactions, improper use of platform preferential rules, and malicious returns, we have the right to conduct verification, remind intervention, and restrict abnormal account permissions as appropriate.
In order to maintain the normal operation order of the platform and protect the legitimate rights and interests of most users, we can suspend or terminate the service permission of accounts with long-term irregular behaviors or serious violation of platform rules after official verification.

9. Term Revision and Update

We reserve the right to adjust, revise, and optimize the content of these Terms of Use according to website function iteration, service upgrade, and platform rule update. All revised terms will be officially published on the website page and take effect immediately after publication.
Users’ continued browsing of the website, use of platform functions, and placement of orders after the term update is deemed to have automatically accepted the latest revised terms. We recommend that users regularly check the latest Terms of Use to ensure compliance with platform usage rules.

10. Contact Support

If you have any questions, suggestions, or feedback regarding website usage rules, service functions, transaction specifications, and content clauses of these Terms of Use, please contact our official customer service team through the Contact Us page on the website. We will provide timely, professional and accurate replies and problem-solving services.